Dr. Harrington

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The do-it-yourself benchmarking tool kit. H. James Harrington, International Quality Advisor for Ernst & Young, knows what it takes to execute a successful benchmarking program - and shows you how in The Complete Benchmarking Implementation Guide. This authoritative how-to packs all the forms, procedures, advice, and action plans you need to benchmark any type of product, equipment, manufacturing process, or business. Harrington walks you through the 5 phases and 20 activities of an effective program, delivering expert guidance every step of the way. You'll quickly develop a top-notch benchmarking team:

  • determine what measures to benchmark
  • collect and analyze data
  • conduct research
  • gain management support and approval
  • initiate continuous improvement techniques
  • implement changes and measure impact
  • and much more!

If you find the topics in this book interesting you might also be intererested in the Enhance Solutions Platform™. Enhance is an enterprise-class cloud service that improves the performance of the enterprise. In particular, Enhance provides cloud based access to the large number of detailed Best Practice Process models described in the book Managing Innovative Projects and Programs: Using the ISO 56000 Standards for Guidance and Implementation. This allows you to manage each of your innovative projects and programs in a way that conforms with the recommendations of the ISO 56000 Innovation standard. Tell me more about the Enhance Solutions Platform

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Providing Full Business Support

Harrington Management Systems offers advice and support to leading companies in various industries across the globe. We staff and manage your projects with our experts.

We are successful because of our people, the quality of our expert network and our ability to anticipate market changes and adapt to your needs. That is why we continuously invest in the education and coaching of our consultants and trainers.

Building Business Relationships

We aim to build a strong mutual business relationship with our clients and contribute to their success by responding to their needs.

Our goal is not to become the largest consultancy agency but to be the agency known for the outstanding and lasting results we achieve with our clients. We work to support you on all stages of your business’s development.